Privacy Policy

Last Updated: April 21, 2026

This Privacy Policy is the English version.
A Hebrew version is available at: https://sosimple.co.il/privacy-policy/

IMC SOSIMPLE BRANDS LTD (“SoSimple,” “we,” “our,” or “us“) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://sosimple.co.il (the “Website“), enroll in our educational programs, or engage our Amazon account management services (collectively, the “Services“).

Please read this Privacy Policy carefully. By accessing or using the Website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are (Data Controller)

The entity responsible for the processing of your personal information is:

IMC SOSIMPLE BRANDS LTD
Company Registration Number: 516385002
Balfour 7, Apt 81, Ashdod 7762107, Israel
Email: [email protected]
Phone: +972-54-228-3891

For any privacy-related inquiries, including requests to exercise your rights under applicable data protection laws, please contact us using the details above.

2. Scope of This Policy

This Privacy Policy applies to three distinct categories of individuals whose information we process:

• Website Visitors — individuals who browse our Website;
• Academy Students — individuals who enroll in our educational programs, courses, workshops, or mentorship;
• Management Clients — Amazon sellers who engage us to manage or support their Amazon Seller Central accounts under a separate Service Agreement.

Each category has different data collection and processing practices, as described below.

3. Information We Collect

3.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Contact us or submit inquiries: name, email address, phone number, company name, message content;
• Enroll in the Academy: name, email address, phone number, billing address, payment information (processed by our third-party payment processor — we do not store full card numbers), business details, and information submitted within community forums or coursework;
• Engage our Management Services: name, contact information, business registration details, Amazon Seller Central account information, product catalog information, and other operational data necessary for service delivery;
• Subscribe to marketing communications: name, email address, and your communication preferences;
• Submit testimonials or reviews: name, photograph (if provided), business information, and the content of your testimonial.

3.2 Information Collected Automatically

When you access the Website, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Browser type, version, and operating system;
• Device type and identifiers;
• Pages viewed, time spent on pages, referring URL, and navigation paths;
• Date and time of access;
• Cookies and similar tracking technologies (see Section 7).

3.3 Information Related to Amazon Seller Central (Management Clients Only)

When you engage our Amazon account management services, we access and process information within your Amazon Seller Central account necessary to deliver the Services, including:

• Order information (including order IDs, order status, shipping details, and limited customer information as required to process returns, fulfillment issues, and customer service cases);
• Product listings, inventory levels, pricing, and catalog information;
• Advertising campaigns, performance metrics, and related reporting data;
• Account health, performance notifications, and policy-related communications;
• Financial and transaction data relevant to reporting (e.g., settlement reports, fees, disbursements).

We access this information solely through the permissions you grant us in Seller Central, on a least-privilege basis, and only for the purpose of delivering the Services agreed upon. Access to restricted data (such as limited buyer personally identifiable information) is used only for legitimate operational purposes — such as handling customer messages, processing returns, and resolving order-related cases — in accordance with Amazon’s Data Protection Policy and Acceptable Use Policy.

3.4 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors (regarding transaction status);
• Analytics and advertising platforms (regarding your interaction with our marketing);
• Referral partners (when you are introduced to us through a partner).

4. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: to provide, operate, and maintain the Services, including course access, management services, customer support, and account administration;
• Communications: to respond to inquiries, send service-related notices, and provide updates;
• Billing and Payments: to process payments, issue invoices, and manage subscriptions;
• Marketing (with consent): to send newsletters, promotional materials, and information about our Services, where you have opted in to receive such communications;
• Analytics and Improvement: to understand how users interact with the Website and Services and to improve our offerings;
• Legal Compliance: to comply with applicable laws, regulations, legal processes, and governmental requests;
• Security: to detect, prevent, and respond to fraud, abuse, security incidents, and illegal activity;
• Amazon Data Use (Management Clients): solely to deliver the management services you have engaged us for, in accordance with Amazon’s Data Protection Policy and Acceptable Use Policy. We do not use Amazon seller or buyer data for any purpose other than providing the Services to the relevant client.

5. Legal Basis for Processing

Where applicable under data protection laws (such as the GDPR for European users or the Israeli Protection of Privacy Law, 5741-1981), we rely on the following legal bases for processing your personal information:

• Contractual necessity: to perform the Services you have requested;
• Consent: for marketing communications, non-essential cookies, and retargeting activities (you may withdraw consent at any time);
• Legitimate interests: to operate and improve our business, provided those interests are not overridden by your rights;
• Legal obligation: to comply with applicable laws and regulations.

6. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

6.1 Service Providers (Subprocessors)

We share information with trusted third-party service providers that support our operations under appropriate confidentiality and data protection obligations. These include:

• Payment processing: Cardcom;
• Hosting and infrastructure: Cloudflare;
• Email marketing and CRM: Keap;
• Academy platform: WordPress and associated learning management plugins;
• Analytics: Google Analytics and Meta (Facebook) analytics tools;
• Amazon management tools: industry-standard tools for listing management, advertising optimization, financial reporting, and operational workflows, including Helium 10 and Sellerboard, used only under management engagements and only as necessary to deliver the Services;
• Project management and internal operations: Fireberry;
• Cloud storage: Google Drive (Google Workspace).

Each service provider is bound by contractual obligations, terms of service, or data processing agreements to protect your information and to use it only for the specific purposes for which it was shared.

6.2 Legal and Regulatory Disclosure

We may disclose information where required by law, legal process, or governmental request, or where necessary to protect our rights, property, or safety, or that of our users or others.

6.3 Business Transfers

If we undergo a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such transfer and of any material changes to this Privacy Policy resulting from it.

6.4 With Your Consent

We may share information for other purposes with your explicit consent.

6.5 No Sale of Amazon Data

We do not sell, rent, lease, license, trade, or otherwise transfer Amazon seller or buyer personal information to any third party for marketing, advertising, or any other commercial purpose. Amazon data is used exclusively to deliver the management services to the specific client that provided authorization.

7. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to enhance functionality, analyze usage, and support marketing. We use:

• Strictly necessary cookies: required for the Website to function (e.g., session management, security);
• Analytics cookies: via Google Analytics, to understand how visitors use the Website;
• Marketing and retargeting cookies: via Meta Pixel (Facebook) and similar technologies, to show you relevant ads on third-party platforms.

Consent for non-essential cookies: Analytics, marketing, and retargeting cookies are activated only after you provide explicit consent through our cookie banner. You may withdraw consent at any time through the cookie preferences link in the Website footer, or by clearing cookies in your browser settings.

For more information about Google Analytics, visit Google’s Privacy Policy. For Meta Pixel, visit Meta’s Privacy Policy.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements:

• Website inquiries: up to 24 months after last contact;
• Academy enrollment data: for the duration of enrollment plus 7 years (for tax and accounting compliance under Israeli law);
• Management client data: for the duration of the engagement plus the period required by applicable law or as specified in the Service Agreement;
• Amazon Seller Central data accessed under a management engagement: retained only as long as necessary for service delivery. Upon termination of the engagement or upon request, we delete or return such data in accordance with Amazon’s Data Protection Policy, subject to any legal obligation to retain specific records;
• Marketing contacts: until you unsubscribe or withdraw consent;
• Automatically collected technical data: up to 26 months.

When personal information is no longer needed, we securely delete or anonymize it.

9. Data Security

We implement reasonable technical and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit (TLS/HTTPS);
• Access controls based on least-privilege principles;
• Authentication mechanisms for systems handling personal data;
• Regular review of our security practices;
• Employee training on data handling and confidentiality;
• Contractual data protection obligations with service providers;
• Documented incident response procedures covering detection, containment, remediation, and notification.

In the event of a security incident affecting personal information, we will notify affected individuals and relevant authorities as required by applicable law. For security incidents involving Amazon seller or buyer information, we will also notify Amazon at [email protected] within 24 hours of detection, in accordance with Amazon’s Data Protection Policy.

Despite our efforts, no method of transmission or storage is 100% secure. You use the Services at your own risk.

10. International Data Transfers

We are based in Israel, which has been recognized by the European Commission as providing an adequate level of data protection. Some of our service providers may be located outside Israel or the European Economic Area, including in the United States. When we transfer personal information internationally, we rely on appropriate safeguards, such as Standard Contractual Clauses, adequacy decisions, or your explicit consent, as required by applicable law.

11. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: to request a copy of the information we hold about you;
• Rectification: to request correction of inaccurate or incomplete information;
• Deletion: to request deletion of your information, subject to legal retention obligations;
• Restriction: to request restriction of certain processing activities;
• Portability: to receive your information in a structured, machine-readable format;
• Objection: to object to processing based on legitimate interests or for direct marketing purposes;
• Withdrawal of consent: to withdraw consent at any time, without affecting the lawfulness of prior processing;
• Complaint: to lodge a complaint with a supervisory authority (in Israel, the Privacy Protection Authority; in the EU/UK, your local data protection authority).

To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframes required by applicable law (generally within 30 days).

Note for Management Clients: Rights requests relating to Amazon buyer data that we access in the course of providing management services should be directed to Amazon or to the relevant seller (our client), as we process such data only as a service provider on behalf of the seller.

12. Children’s Privacy

The Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly. Parents or guardians who believe their child has provided us with personal information may contact us at [email protected].

13. Third-Party Links

The Website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

14. Amazon-Specific Practices (Management Clients)

When we act as a service provider to Amazon sellers, we comply with Amazon’s Acceptable Use Policy, Data Protection Policy, and Developer Agreement, including but not limited to:

• Purpose limitation: we use Amazon data solely to deliver the specific services for which the seller has granted authorization;
• No cross-client data use: data from one client’s Amazon account is never used to benefit another client or any third party;
• No resale or transfer: we do not sell, rent, lease, license, trade, or transfer Amazon data to any third party, except as strictly necessary to deliver the Services (e.g., authorized subprocessors under confidentiality obligations);
• Retention: Amazon data is retained only as long as necessary to provide the Services and is deleted or returned upon termination of the engagement, subject to legal retention requirements;
• Access control: access to Amazon data is limited to authorized team members on a least-privilege, need-to-know basis;
• Security incident reporting: security incidents affecting Amazon information are reported to [email protected] within 24 hours of detection, as described in Section 9;
• Organizational changes: material organizational changes affecting our ability to comply with Amazon’s policies are reported to Amazon within 30 days.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. The updated version will be indicated by a revised “Last Updated” date at the top of this page. Material changes will be communicated through a prominent notice on the Website or by email to registered users. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

IMC SOSIMPLE BRANDS LTD
Balfour 7, Apt 81, Ashdod 7762107, Israel
Email: [email protected]
Phone: +972-54-228-3891